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Email is our preferred method of contact, the paper trail we can generate with it just makes it much easier to stay on top of things, answer questions, resolve problems. We list different products on different sites, and have a person responsible for each activity. Your contact email for ecrater is [email protected].
Once you have purchased a product from us on ecrater, you will be given a toll free number that we can be reached at, if you feel the need for phone support, questions or complaints.
We do listen to offers, if you want to make an offer on any of our products, please email us at [email protected], let us know your interest, and if acceptable, we'll change the product to your price. Either way, we'll email you back, if nothing else just to say, "Thanks for the offer". We brought that thought with us from ebay, where we were a powerseller with a 99.3% Positive feedback with almost 3000 transactions with feedback left.
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